Terms of Service
These Terms of Service outline the basic conditions for using the public website and online services provided by Astrinove Bank. Specific accounts, products, and services may also involve additional agreements.
Using this website
Please use this website only for lawful purposes and in line with these terms. You must avoid interfering with site operations, trying to gain unauthorized access, introducing malicious code, misusing forms or content, or acting in any way that could harm the bank, its customers, or other visitors.
Information and financial services
The information on this website is for general reference and may not cover every condition associated with a specific product or service. Rates, fees, features, and eligibility requirements can change and often depend on individual assessments. Nothing on the site constitutes a personalized recommendation, formal offer, or guarantee of approval, and any service you take up will be governed by the relevant product documents.
Applications and account services
Submitting an application or inquiry does not automatically create an account, approve a product, or establish a banking relationship. Applications are subject to identity checks, eligibility reviews, supporting documentation, and acceptance by the bank, with separate terms taking effect once an account or service is opened.
Online banking security
You are responsible for keeping your sign-in details, PINs, codes, and devices secure while using online banking. Never share your credentials or one-time codes with anyone, and contact the bank promptly through an official channel if you believe your account or sign-in details have been compromised. All transactions remain subject to the relevant online banking and account terms.
Website content and links
All text, graphics, marks, and other materials on the website belong to the bank or its licensors and may only be used as permitted by law or with explicit permission. Any links to third-party websites are offered strictly for your convenience, as the bank does not control those external sites or assume responsibility for their content and privacy practices.
Availability and liability
While we work to keep the website accurate and available, access may occasionally be interrupted for maintenance, security updates, or technical reasons. To the extent permitted by law, the bank is not liable for indirect losses resulting from the use of or inability to use this website, though nothing here limits consumer rights or liabilities that cannot be excluded under local law.
Changes to these terms
We may update these terms from time to time by publishing a revised version on this page. Any updates take effect from the date indicated or upon publication, while product-specific agreements will follow their own established change provisions.
Questions and complaints
If you have questions regarding this notice, you can reach Astrinove Bank directly at [email protected]. Any mandatory legal protections and consumer rights in your jurisdiction will continue to apply.